AASP Managed Services offers two Outsourced Email filters:
Outsourced Basic Email Filtering
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MX Verify & Redundancy service is a “first pass” email processing strategy for organizations managing their own email servers and utilizing their own internal software Spam and virus solutions. Basic Email Filtering offers companies multiple methods of user authentication to verify that only legitimate mail is passed from our world class email data centers to your email servers, even if it is not scanned for Spam. DNS attacks, directory harvesting, and email bombs are defended at our data centers forwarding only user verified email, which can reduce your own email processing loads from 50% up to 90%.For pennies per email account per month, AASP Basic Email Filtering can add carrier grade value with enterprise level uptime, while reducing the infrastructure and processing load required to manage the ever increasing problem of Spam.
Strong Perimeter Defense Protects AASP mail servers against:
•Dictionary Harvesting attacks (DHA),
•DoS attacks,
•Open Relay attacks.
•Reputation Filters
•Other controls
This represents approximately70+% of Spam!
AASP servers are protected; our channel partners and their clients email servers are never threatened!
Perimeter Defense:
1. Protocol filter
2. Reputation Filters:
-Reverse DNS lookup
-SPF mechanism
-Accreditation DB’s
3. Block DHA attack
4. Connection limits
5. Block connections
6. Mail Relay Control
7. SMTP security
-SMTP Authentication
-128-bit TLS Encryption
Outsourced Premium Email Filtering with Spooling
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AASP Managed Services is offering a “standing” inbound and optional outbound outsource email hygiene solution for AASP members that; is a revenue generating supplement to in-house email filtering solutions, or a competitive replacement to any incumbent outsource service, AASP members are currently using.
Over the years, we’ve answered the requests of our focus groups and customers by providing:
> No risk, guaranteed service, cancel at-will.
> No set up fees, maintenance fees or upgrade fees.
> No hardware or software purchases or licenses needed, no changes to legacy
systems.
> No-long term contracts, just month to month actual billing.
> Private Labeling – Create revenue opportunities with your own brand name
“premium” email filtering services, solicit new markets. Instill confidence in
your clients (redundancy), as well as offer seamless and quickly noticed upgrades.
> World-renowned, award winning email filtering software with out of the box
performance: 98.6%+ spam catching, very low 0.01% false positive rate, and
corporate anti virus with multiple daily definition updates.
> World-class, multiple redundant data center guarantees the speed and ironclad
reliability to process huge volumes of email in milliseconds.
> Real time monthly billing safeguarding against churn, accurate user verification,
and unlimited email aliases, mean fair and exact billing for only the email accounts
benefiting from the filtering service.
> As the number of filtered email boxes fluctuates, so do the amounts charged.
> Standard inbound, and disaster recovery capabilities – optional outbound
(corporate) services, greater profits.
> Web based settings and reporting for Administrators and for the end user.
> Detailed, complete control over your settings and domains from our easy to
use Message Center.
> Free 30-day trial period, irrespective of mailbox deployment size.
Spam Filters
The filtering service detects spam by applying hundreds of rules coordinated by a patented content analysis engine to each message that passes through the data center. It can block obvious spam outright, and then divert remaining spam to Quarantine. From there, your users can review the Quarantine for any legitimate message that may have been falsely caught, and release it. When your service is activated, all types of spam are filtered at a default level of aggressiveness.
Users/Domains have the option to alter the level of filtration. These settings can be configured individually or globally - at the user or domain level respectively.
Virus Blocking
Your service includes the most innovative virus protection in the industry – an engine that combines predictive and definition based approaches. The predictive “Sandbox” emulates multiple operating systems and is capable of executing the code in question in a virtual environment, offering a real time analysis of new, unrecognized threats. In addition, a signature based definition update database is checked frequently, to protect against those threats that have already been discovered. Virus blocking can be configured for incoming and outgoing messages.
Connection Defense
Connection defense automatically blocks and prevents attacks and provides an interface to block IP ranges it also allows you to configure trusted servers that you specify as safe.
Delivery Configuration
> Mail can be destined to multiple email servers (no matter what your configuration
may be)
> Guaranteed Message Delivery with AASP Managed Services’ highly redundant
Servers;
> Will identify mail server outages and notify you.
From the Delivery Manager page, you can assign multiple email servers in one easy configuration. Delivery systems balance inbound message load across multiple email hosts, regardless of the email server’s geographic location Use of SMTP means delivery is possible to any email server.
Reports
Reports provide visibility into the traffic patterns across your organization. The Administration Console produces different traffic reports based on your product configuration. Our reporting provides extensive analysis into email message traffic, spam, virus, and usage over a day or week. Reports containing the data from the previous day are available around noon, Eastern Standard Time, the following day.
Message Center (Console)
You can allow users to manage their own spam, viruses, and other quarantined messages, by enabling access to the Web Interface. From the Log-on Screen, users can see which messages are being filtered look for falsely quarantined messages, and can release any message to their Inbox. In addition, users can be given permissions to view and modify certain aspects of their own service at the Message Screen. With the appropriate permissions, users can turn spam or virus filters on or off, set spam filter levels; manage their own sender lists and user aliases, and much more. Quite simply, AASP Managed Services provides unparalleled levels of user control compared to other hosted filtering services.
Quarantine Summary
The Quarantine Summary is an HTML-formatted email that lists the messages that have been quarantined. This is a convenient feature that allows users to scan their quarantine without logging in to the Message Center. In addition, message specific actions such as quarantine releasing or reporting false positives is available directly from this summary, further reducing the need for logging in and saving valuable time.
Blatant Spam Blocking
With competitors such as Postini, all obvious spam will be eliminated without reaching the data center or your server, thus limiting the control that you should retain. AASP Managed Services is different. We empower you with more control by filtering all mail subject to configurable personal settings (anti-spam aggressiveness).
Directory Harvest Attack (DHA)
DHA refers to an attack in which numerous emails to multiple accounts are sent in an attempt to check common user names by brute force/volume. Although its aim is to retrieve a list of user addresses, this can become a Denial of Service (DoS) attack, crippling your mail server by overloading it.
Spam and Virus Attack protection (various DoS attacks)
An email bomb is a DoS attack in which a large volume of emails with a large mean message size is sent from a particular IP, overwhelming the receiving mail server A spam attack is a DoS attack in which a statistically significant quantity of spam relative to non-spam traffic is sent from one server. A virus outbreak is a DoS attack in which a statistically significant amount of virus traffic relative to valid email traffic is received from a particular sending server over a time period. AASP Managed Services can protect your servers against these attacks and more – much more.
Image Spam Blocking
The patented technology that AASP Managed Services employs is the only solution on the market that can scan the real content of messages that ”fool” other filters by deploying the spam message as an embedded picture. If your eye can see it, we can scan it – no other competitor possesses this technology.
Spooling (for Mission Critical disaster recovery e-mail protection)
Spooling delivers the traffic stored during the outage. Should your mail server (or mail relay border server) become unavailable—either due to a system crash, a network connectivity issue or other reasons AASP Managed Services stores or spools incoming traffic until communication with your server is re-established. All mail will be delivered once your server is available.
Attachment Control
Attachment control is used to filter messages based on the size or file extension of any attachments. Each of several filters can have its own disposition, or method of processing filtered messages. For example, you can bounce messages whose attachments exceed 200 MB, quarantine messages whose attachments have the .vbs or .pif file extension, and approve messages with attached image files.
Content Manager
The Content Manager allows administrators to create custom content filters based on key words and phrases found in the message (contained either in the header, body, footer or message envelope). This filtering happens while the mail is being scanned; Content Manager takes milliseconds to analyze a message and execute the disposition if the filter triggers. Inbound Content Manager, which filters the mail you receive, is included with most service offerings. Outbound Content Manager, which filters the mail you send, is an optional feature. This versatile, powerful system is exclusive to AASP Managed Services.
Transport-Layer Security (TLS)
Depending on the level of protection you have selected, albeit is possible to enable Transport Layer Security (TLS), a protocol that encrypts and delivers mail securely. TLS connections are available for both inbound and outbound mail traffic. TLS helps prevent eavesdropping and spoofing (message forgery) between mail servers. It is a standards-based protocol based on Secure Sockets Layer (SSL). TLS is rapidly being adopted as the standard for secure email. This protocol uses cryptography to provide endpoint authentication and communications privacy over the Internet. TLS is the email equivalent of HTTPS for web communications and has similar strengths and weaknesses.
Industry Heuristics
Industry Heuristics can help reduce falsely quarantined messages for users and groups that receive large numbers legal or financial-related messages, which can contain content that appears to be spam. With Industry Heuristics turned on for a user organization, legitimate legal and financial content is identified, and then filtered less rigorously to assure that these messages reach users. Messages may pass through spam filters, but are still subject to filtering by the Attachment Manager, Content Manager, Approved/Blocked Senders lists, and Virus Blocking.
Directory Sync
Directory Sync makes user management easier by connecting to your directory server when an email is received to an unknown user. Directory Sync imports this information into the email protection service. It will add, delete or move users based on your organization’s Directory (OU). This also works with dormant accounts (MS Exchange feature.)
Directory Sync acts as a one-way synchronization. Your user and alias information in the email protection service may be added, moved or deleted, but your directory server is not changed in any way. Directory Sync can be launched manually from the
Administration Console or scheduled to run automatically.
The following features are included with Directory Sync:
> Support for Major LDAP Servers: Support for Windows Active Directory 2000
and 2003, and Sun ONE Directory Server. Support for IBM Lotus Notes is currently
available in Early Access version.
> User Management: Directory Sync will add, delete, and move users and aliases.
> One-way pull: Directory Sync pulls information from your directory server to the
email protection service to map your user base in one or more organizations.
> Automated Synchronization: Directory Sync can be scheduled to synchronize
automatically on a regular schedule or on a real time basis.
> Operation Limits: Safeguards to limit number of additions and deletions of user
accounts in the email protection service, with data and configuration validation.
> Secure data transmission: Directory Sync uses secure 128-bit SSL for all connections.
Outbound Services
> Attachment Manager: filters messages based on the size or file extension of any
attachments.
> Content Manager: filters based on key words and phrases found in the header
or body of a message. Corporate secrets quarantine.
> Spam Filtering: applies hundreds of rules to each message that passes out through
the data center.
> Compliance Footer: Outbound messages can be configured with footer text that
describes an email policy or legal compliance. This compliance footer is added into
the last existing text portion of a message. In the rare event of an empty text
portion, the compliance footer is not included. The compliance footer is part of
Outbound Services. Compliance footers are configured at the organization level.
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